Frequently Asked Questions About Your Data
We collect your name, email address, phone number, date of birth, and payment details when you register. We also log your account activity, such as games played, deposits and withdrawals, and login history. This information is used only to verify your identity, process payments, and comply with local law.
We retain your account information for two years after closure, where local law permits. Payment and withdrawal records are kept for seven years for tax and regulatory purposes. After this period, your personal data is deleted from active systems, though backup copies may be retained for legal compliance.
Yes. Contact our support team via live chat or email and request a copy of your personal data. We will provide your account details, deposit history, withdrawal records, and game activity in a readable format within 14 business days, where local law permits.
Your payment is encrypted and processed directly through the payment provider's secure gateway. We never see or store your full payment details. 365bet livescore uses SSL encryption and security certificates to protect all data in transit between your device and our servers.
You can request account deletion by contacting our support team. We will close your account and delete your personal data, subject to local legal and financial record-keeping requirements. Some data may be retained for up to seven years if required by regulation.
Only 365bet livescore staff with a direct operational need—such as customer support and payments teams—can access your account. Your data is encrypted and stored separately from general business systems. We do not share your information with third parties outside legal requirements or payment processing.
Contact our support team immediately via live chat or email with details of the incident. We will investigate, reset your account if necessary, and help you secure your login credentials. If your payment method was compromised, notify your DANA, OVO, GoPay or QRIS provider at once.
