Reference

How Your 365bet livescore Account Works

Our terms lay out the rules that keep your account secure and your transactions clear.

Account AccessPayment MethodsWithdrawal Rules
365bet livescore How Your 365bet livescore Account Works
GET HELP FAST

How to Reach Us About Your Account

We keep our support channels open so you can ask about your account terms, verify withdrawal requirements, or report a policy concern.

Live Chat Open the chat window in your account lobby. Available during Indonesia business hours.
Email Support Send account queries to [email protected]. Include your account username and the specific terms question.
Account Settings Visit your account menu to view your full terms acceptance history, payment method details…
HOW WE HANDLE YOUR DATA

Security, Privacy & Account Protection

Your account security and data privacy sit at the core of our terms. We encrypt all login sessions, verify withdrawal requests before payment clears, and store your banking details in secure vaults—never…

Data Encryption

Every deposit via DANA, OVO, GoPay or QRIS passes through TLS 1.2 encryption. Your session ID changes every time you log in. Withdrawal requests trigger a manual verification step before funds leave our system.

Record Retention

We keep account data for seven years to comply with local financial law. You can request your full account record or dispute history through support. Deleted accounts remain in our archive for audit purposes only.

Payment Security

DANA, OVO, GoPay and QRIS transactions are verified through the payment provider's own security checks. We do not store your payment credentials—only a token we use to process withdrawals.

Withdrawal Verification

When you request a payout, we confirm your account status, check for any pending disputes, and verify your banking details match your account. Large withdrawals may trigger a phone or email confirmation step.

Account Closure

Close your account through settings. We stop all login access within 24 hours. Outstanding balances are held for 90 days; after that, unclaimed funds may be donated per local law.

Request Your Data

Email [email protected] with 'Data Request' in the subject line and include your account username. We send a full export within 7 business days.

Terms & Conditions Questions

Below are the questions we hear most often about how our terms work in practice. If your question isn't covered here, reach out to our support team—they'll clarify the exact rule that applies to your situation.

The minimum age depends on local law in your region. Most players in Indonesia must be 18 or older. During account creation, we ask for a birth date and verify it against your ID. If you're unsure whether you meet the requirement, contact our support team before signing up.

No. Our terms allow only one active account per person. If we discover duplicate accounts, we close them and may block your access. Each account must use a unique email address and a unique payment method (DANA, OVO, GoPay or QRIS).

After your withdrawal request clears our verification (usually within 2 hours), DANA, OVO, GoPay and QRIS transfers arrive in your wallet within 5 to 15 minutes. Bank transfers may take one business day. Large payouts may require an extra security check before processing begins.

Contact our support team immediately with your account username and any recent transaction details. We'll verify your identity and help you update your email address or regain access. Keep a record of your username and any recent DANA, OVO, GoPay or QRIS deposits to speed up the process.

Yes. Go to your account settings, select 'Close Account', and request a final withdrawal. We process the payout through your registered payment method within the standard timeframe. After closure, you cannot reopen the same account, but you can apply for a fresh one after 30 days.

Breaking terms such as using software to automate play, creating duplicate accounts, or making fraudulent deposits can result in account suspension or permanent closure. We may forfeit any balance in your wallet. Serious breaches may be reported to local financial authorities where required by law.

We use your data to verify your identity, process deposits and withdrawals via DANA, OVO, GoPay and QRIS, detect fraud, and comply with local financial law. We never sell your data to third parties. Your transaction history is kept private and shared only with payment providers as needed to complete your requests.